Privacy Policy | Mobile Detailing Expert

Effective Date: October 3, 2025

Last Updated: October 3, 2025

Introduction

Mobile Detailing Expert, LLC ("Mobile Detailing Expert," "Company," "we," "our," or "us"), a liability company, values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you:

Visit our website
Submit a form
Request a quote
Book a service
Contact our team
Use our booking system
Interact with our advertisements
Communicate with us through phone, email, SMS, or social media

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect different types of personal and technical information depending on how you interact with our website and services.

Personal Information

We may collect personal information including:

Full name
Email address
Phone number
Billing address
Service address
Vehicle information
Boat or RV information
Appointment details
Payment information
Photos submitted for quotes or inspections

This information may be collected when you:

Fill out booking forms
Request a quote
Contact customer support
Subscribe to updates
Submit inquiries
Schedule appointments
Participate in promotions or surveys

Payment Information

Payments may be processed through secure third-party payment providers. Mobile Detailing Expert does not directly store complete credit card numbers or sensitive financial information on our servers.

Payment processors may collect:

Payment card details
Billing information
Transaction records
Payment verification data

All payment processing is handled through secure encrypted systems operated by trusted third-party providers.

Usage & Technical Data

When you visit our website, certain technical information may automatically be collected, including:

IP address
Browser type
Device information
Operating system
Referral source
Pages visited
Time spent on pages
Website interactions
Click activity
Approximate geographic location

This information helps us understand how users interact with our website and improve performance and user experience.

Cookies & Tracking Technologies

Our website uses cookies, pixels, analytics tools, and similar tracking technologies to:

Improve website performance
Remember user preferences
Analyze website traffic
Measure advertising performance
Improve user experience
Support marketing campaigns

Cookies are small files stored on your device through your browser.

You may disable cookies through your browser settings; however, some website functionality may not operate properly if cookies are disabled.

How We Use Your Information

We use collected information for legitimate business purposes including:

Providing Services

We use information to:

Process appointments
Schedule services
Coordinate technicians
Deliver detailing services
Respond to inquiries
Manage customer accounts

Processing Payments

Information may be used to:

Process transactions
Verify payments
Prevent fraudulent activity
Generate invoices
Maintain financial records

Customer Communication

We may contact customers through:

Phone calls
Emails
SMS notifications
Appointment reminders
Booking confirmations
Service updates
Promotional offers
Customer support communications

Message and data rates may apply depending on your mobile carrier.

Marketing & Advertising

We may use information to:

Send promotional offers
Share discounts or updates
Deliver targeted advertisements
Improve marketing performance
Build custom advertising audiences

Customers may opt out of promotional communications at any time.

Improving Website & Services

Information may be analyzed to:

Improve website functionality
Optimize booking experience
Improve customer service
Monitor website performance
Develop new services
Analyze customer preferences

Business Protection & Security

We may use collected information to:

Detect fraud
Prevent abuse
Enforce company policies
Protect customer data
Monitor system security
Investigate suspicious activity

How We Share Information

Mobile Detailing Expert does not sell, rent, or trade personal information to third parties for their independent marketing purposes.

We may share information only under the circumstances outlined below.

Service Providers & Business Partners

We may share limited information with trusted third-party providers that help operate our business, including:

Payment processors
Booking software providers
CRM systems
Customer communication platforms
Email service providers
SMS providers
Marketing platforms
Analytics providers
Customer support tools
Authorized detailing partners or technicians

These providers only receive information necessary to perform services on our behalf.

Authorized Detailing Partners

In certain cities and service areas, Mobile Detailing Expert may work with authorized detailing partners or independent detailing professionals within our service network.

To fulfill service requests, we may share necessary appointment information including:

Customer name
Contact details
Service location
Vehicle information
Appointment details

All partners are expected to handle customer information responsibly and only for approved business purposes.

Legal Compliance

We may disclose information if required to:

Comply with laws or regulations
Respond to legal requests
Protect company rights
Enforce agreements
Prevent fraud or illegal activity
Protect customer or public safety

Mobile Information & SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude:

Text messaging originator opt-in data
SMS consent information
Mobile messaging preferences

This information will not be shared with third parties under any circumstances except where required by law.

Customers may opt out of SMS communications at any time by replying:

STOP
UNSUBSCRIBE

Standard messaging rates may apply.

Third-Party Services & Analytics

Our website may use third-party tools and platforms including:

Google Analytics
Meta/Facebook Pixel
Google Ads
CRM systems
Payment processors
Chat widgets
Scheduling platforms

These third parties may collect certain technical information according to their own privacy policies.

Mobile Detailing Expert is not responsible for the privacy practices of external websites or third-party providers.

Data Retention

We retain personal information only as long as necessary for:

Business operations
Legal compliance
Customer service
Tax and accounting obligations
Fraud prevention
Service history

Retention periods may vary depending on the type of information and applicable legal requirements.

Data Security

Mobile Detailing Expert implements commercially reasonable administrative, technical, and physical safeguards to protect personal information from:

Unauthorized access
Misuse
Disclosure
Alteration
Loss
Destruction

While we take reasonable security precautions, no internet transmission or electronic storage system can be guaranteed 100% secure.

Customers use our website and services at their own risk.

Your Privacy Rights

Depending on your state or jurisdiction, you may have privacy rights under applicable laws including the California Consumer Privacy Act (CCPA) and other privacy regulations.

These rights may include the ability to:

Access your personal information
Request corrections
Request deletion
Request information about data usage
Opt out of certain marketing communications

To exercise privacy rights, contact us using the information listed below.

Children's Privacy

Mobile Detailing Expert services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without proper consent, we will take reasonable steps to delete the information promptly.

External Links

Our website may contain links to third-party websites, social media platforms, or external services.

Mobile Detailing Expert is not responsible for:

External website content
Third-party privacy practices
External security measures

Users should review the privacy policies of external websites before submitting information.

Changes To This Privacy Policy

Mobile Detailing Expert reserves the right to update or modify this Privacy Policy at any time.

Changes will be posted on this page with updated effective or revision dates.

Continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Mobile Detailing Expert, LLC

Email: info@mobiledetailingexpert.com

Website: https://www.mobiledetailingexpert.com

Company: Mobile Detailing Expert, LLC